Mass calling
A number queue, up to 5 lines at once, automatic call-backs to those who did not answer or were busy, and a pause between calls.
Operator · Automated calls to applicants
Calls your applicants and collects the answers itself
Operator calls a list of applicants by itself, plays pre-recorded voice messages, collects answers from phone key presses and shows the results right away. Just load the numbers, pick a scenario and press Start.
- Windows
- Version 1.10.2
- Issabel / Asterisk
5lines at once
3languages: UZ · RU · EN
1SQLite file holds all data
0changes on the PBX server
What Operator does
Voice survey
A language menu (Uzbek / Russian / English), questions with answer options, notifications with no answer, and branching by answer.
Reports
Statistics per campaign, a key-press report for every call, a log with the reasons calls failed, and Excel export.
Runs locally
All data lives in one SQLite file on the computer. A backup is simply a copy of that file.
No PBX server access
Connects to Issabel/Asterisk as an ordinary SIP phone. Recordings stay on the computer; nothing goes on the server.
AI voice-over
With a separate AI server, recordings and notifications are voiced from Russian and English text. Uzbek is in development.
How one call goes
No answer? The number goes back to the queue and is dialled again after a pause. Stop does not cut ongoing calls: new calls stop starting and current ones finish normally.
- 1
Dialling
Operator takes the next number from the queue and calls through the PBX trunk (SIP or a GSM gateway).
- 2
Language choice
The person hears a menu and picks a language: 1 - O‘zbek, 2 - Russian, 3 - English.
- 3
Questions
Each question plays in the chosen language and is answered with a key press. No answer - the question repeats.
- 4
Notifications
Information messages that need no answer, for example about an open day.
- 5
Wrap-up
A thank-you, the call ends, and the answers go straight into the database and the statistics.
Program screens
Screenshots from the real version. Applicants’ names and phone numbers are blurred.
- Pick a scenario and press Start
- Start / Pause / Stop at any time
- Counters, overall progress and an event log
Language support
| Russian | English | O‘zbekcha | |
|---|---|---|---|
| Voice menu and questions in the call (ready recordings) | Ready | Ready | Ready |
| Voicing recordings and notifications via the AI server | Ready | Ready | In development |
| Voice cloning for voice-over | Ready | Ready | In development |
| App interface language | Ready | Ready | - |
Calls in Uzbek work fully; their recordings are uploaded as ready .wav files. Automatic voicing of Uzbek text through the AI server is in development.
How it works and why it is reliable
- Connects to Issabel/Asterisk as an ordinary SIP phone
- Recognises key presses even through GSM gateways (DTMF tone detector)
- Redials after a pause, protection against “stuck” calls
- The campaign pauses automatically if the PBX connection is lost
- Passwords are encrypted with Windows tools
- Protection against running twice, an installer with a desktop shortcut
To get started: a Windows computer, a SIP extension on an Issabel/Asterisk PBX, an outgoing trunk (SIP or a GSM gateway), and ready recordings or an AI server.
FAQ
Can I download Operator?
Operator is not freely distributed: it is set up for your PBX and scenarios. Write to us and we will tell you more and show it.
Does it need access to the PBX server?
No. Operator connects as an ordinary SIP phone, and the recordings stay on the computer.
Which languages are the calls in?
Uzbek, Russian and English: the person picks the language at the start of the call.
Where is the data stored?
In one SQLite file on the computer. Backups take one click, and results can be uploaded to PostgreSQL if you want.
Can recordings be made without a studio?
Yes, with an AI server on the local network: Russian and English now, Uzbek in development.
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